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We create powerful AI Assistants that transform healthcare, streamlining workflows and enhancing patient engagement—all supported by an intuitive dashboard for easy management and data-driven insights from real-time analytics.
More than just a chatbot, our AI Assistants are experts trained on your unique knowledge base. Whether you need a straightforward Q&A tool or an advanced virtual assistant, they can handle tasks like collecting information, routing messages, and seamlessly integrating with your existing systems—enhancing both efficiency and care.
Instead of replacing human connection, AI Assistants create space to prioritise it.
Accurately respond to frequent questions, providing instant answers to help your users faster.
Conversational forms make data collection effortless, guiding users through seamless, natural interactions that gather information quickly and accurately.
When your phone lines close, the demand doesn't. AI Assistants add 24/7 support to your website.
You know how popular the content you have on your website is, but do you know what you’re missing?
Our analytics capture and aggregate requests from users that aren’t covered by your knowledge base already – so you can close the gaps.
The top reported benefit by our NHS clients is the data. We build custom reports so you can track trends that help you make decisions.
Our AI Assistants are designed to meet users where they are, offering seamless communication in multiple languages and accessible formats. With built-in translation and accessibility features, we ensure every patient can connect with ease, regardless of language or ability.
Let users ask questions in their native language. We support over 70+ languages, including Polish, Punjabi, Urdu, Bengali and Gujarait.
WCAG 2.1AA compliant and ready for screen readers.
We are experienced working with the NHS. Japeto Chat and our processes have been risk-assessed by a clinical safety officer to ensure we have a safe and effective work flow for creating, reviewing and managing your AI Assistant.
If you have safeguarding duties, we can flag those conversations so you have the option to follow-up directly.
We can flag names, emails, addresses, phone numbers, and patient numbers and automatically redact them from message history. Doctor’s names are also redacted.
Enter the number of calls and emails you receive in a week. We'll estimate how much time you can give back to your team based on our previous case studies:
Time Saved: 0 hours
Discover the potential to save valuable time with our AI Assistant. By automating routine tasks, your team can focus on what really matters—delivering exceptional care. Use our calculator to see exactly how many hours your team can reclaim, improving efficiency and reducing workload across the board.
See how our AI Assistants are transforming healthcare through the voices of those who trust them every day.
We know it’s harder to write than it is to edit. We’ll start with an interview with your stakeholders to understand what content the AI Assistant should know.
Our conversation designer will train a first version of your assistant that you can then check and give feedback on. The total time to go live will depend on how large your knowledge base is and any additional features you need.
We recommend 1-2 weeeks for simple Q&A chatbots and about 2-3 months if we will need clinician engagement and sign-off.
Yes! Japeto is certified and up-to-date for the Data Protection Security Toolkit for NHS suppliers.
We’re also ICO registered and our team is DBS-checked.
Any generative AI tool will never be 100% hallucination free, but we make sure to get as close as possible.
We prioritse non-AI answers whenever they’re relvant to reduce risk, like when you pre-program Q&A into the assistant.
When it uses AI, we uses prompt engineering to reduce the reisk. We also “sense check” the response before giving it to the user.
Our assistants are manually reviewed, which removes the risk common AI vulnerabilities such as prompt injection.
Our assistants are GDPR-compliant. The message data is stored in UK-based servers following best practices.
We automatically delete message data after a set period of time to match your privacy standards.
We are Cyber Essentials certified.
Japeto’s AI Assistants range in monthly cost from under £30 to £500.
Pricing is based on how many features and how much on-going training your Assistant requires.
Depending on your project, there may be an upfront onboarding fee to cover training, custom integrations, or language translation. Contact our sales team for an accurate quote for your project.
Our team consists of experienced developers and project managers with expertise in healthcare and delivering to the NHS. From streamlining patient communication to ensuring compliance with regulations, we are committed to providing high-quality, tailored results that enhance your service users relationships and operational efficiency.
We put our clients at the centre of everything we do. From initial consultation to ongoing support, our approach is tailored to meet your specific needs, exceed your expectations, and ensure your ultimate satisfaction.
Our commitment to excellence is reflected in the positive feedback and loyalty of our clients. We are proud to be a preferred business partner, helping businesses achieve their digital goals and driving substantial growth through custom software solutions and agile methodologies.
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Japeto is a trading name and official trademark of Fintek Software Limited. Registered in England number 09154810.